Welcome to our online reporting system for accidents, personal
injury or damage to personal belongings resulting from highway
defects within the City of London.
You can use this facility if you want to report:
- an accident resulting in damage to your
vehicle or property, for example, vehicle damage caused by a
pothole in the road;
- a personal injury suffered as a result of a
highway or footway defect, for example an injury caused by a trip
hazard or broken pavement;
- damage to personal belongings, for example
damage to clothing.
Do not use this form to report an
emergency.
Click here to report your
accident. You must be logged on to report an accident or
personal injury, or if you want to
view
the claim status online in the future.
Online accident claims will only be dealt with between 9.00am
and 5.00pm, Monday - Friday.
Please note that this is not a complaints form.
Click here for details of our complaints procedure.