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Access for disabled people


London Metropolitan Archives warmly welcomes all disabled visitors. Our staff have received disability awareness training and will do everything they can to ensure that your visit is both comfortable and enjoyable.

This page is about access to LMA for disabled people. There are many facilities at LMA which will help make your visit as straightforward as possible. It may be advisable to visit on quieter days when staff will have more time to help. Our busier days are Tuesday and Thursday - when we stay open later - and Saturdays. The busiest time of the year tends to be February to April.

We recommend contacting LMA before you visit - all contact details, including email, fax and telephone are given at the end of this page.  

Click here for opening times and information on how to get to LMA using public transport

Before you arrive: parking

There are parking bays available for blue/orange badge holders adjoining the building. Please contact LMA in advance to reserve a bay. A member of staff will meet you at a pre-arranged time and show you into the car park.

Entering the building

Everyone with limited mobility can enter through the main public entrance on Northampton Road. There are 34 steps from the front entrance to the public rooms. Each floor is named on the stairs in large print, raised letters and Braille. There is a lift on the left inside the front entrance which has bright yellow doors and lift buttons in raised script . Most powered wheelchairs can fit in the public lift, but we can easily use one of our larger lifts if necessary.

Public cloakroom

There is a public cloakroom on the Mezzanine Floor (press ‘M’ in the lift for the Mezzanine) with chairs and tables. There are hot and cold drink machines, and you can have your own refreshments here. The lockers are on several levels: security staff at the ground floor can assist you if required. The cloakroom has a public telephone: people who use a hearing aid should switch to the ‘T’ position when making a call.

Toilets

The public toilets are on the first floor next to the lift. There is a toilet accessible to wheelchair users, which also has an alarm cord.

Fire alarm

There is an audible fire alarm in all rooms and also a flashing red alarm light above fire exits. There is a designated refuge for wheelchair users on the first floor - it is beyond a fire door and staff will guide you there. Please do not use the lift in an emergency unless instructed to by the Fire Brigade. Designated staff will supervise the evacuation of the building.

Your comfort in the public rooms

Chairs and desks are provided in all our public areas.

We are happy for users of powered wheelchairs etc. to use the public rooms, although of course we have to work within the physical limits of the building. Staff will move furniture to improve access wherever possible. The public rooms are on a level surface.

Microfilm readers

We have both manual and powered microfilm readers. Although we do not have a booking system, if you feel you need to reserve a powered reader for physical reasons, please contact us in advance of your visit.

Staff will be happy to help load films and demonstrate how the machines work.

There are several microfilm readers with A2 size screens. These screens are at a more suitable height and position for wheelchair users. They are all powered machines.

All of the machines - manual and powered - have a zoom lens so that the image can be magnified.

All of the powered readers can be adapted for foot pedal operation. The powered readers can also be fitted with a remote control, if you find it difficult to use the controls on the machine itself.

Personal computers and tape recorders

If you need to use a computer or mains-powered tape recorder for your research for physical reasons, please contact us to reserve a space near a powerpoint.

Diabetes, CAPD treatment and other conditions

If you are a diabetic, or a kidney patient who uses Continuous Ambulatory Peritoneal Dialysis (CAPD), please feel free to use the accessible toilet to maintain your treatment if necessary. There is adequate space and of course privacy. Please ask the staff if you require anything further.

Users with sensory impairments 

Guide dogs are welcome at LMA (although not other animals).

If you are accompanied by a companion to help with reading documents, please let the public rooms staff know, and we will help make you both as comfortable as possible. All of our microfilm readers have a zoom lens to magnify print, and magnifying glasses are also available - please ask.

We do not allow conventional reading machines to be used at LMA, because of the damage they can cause to documents. 

Our staff have received Deaf Awareness training from the Royal Association for the Deaf. We have several regular users who are deaf, and the staff are used to holding written conversations, or using Typetalk on the telephone.

There are induction loops at the Information Area desk and throughout the main meeting room. The public telephone in the locker room may be used by people with a hearing aid.  Hearing aid users should switch to the 'T' setting to make use of all these facilities.

Information about documents ordered from the strongrooms is shown on display screens in the Information Area and Archive Study rooms.

Leaflets

All our leaflets are produced in this clear type; they may be produced in large print or on tape on request free of charge. We can also arrange to have leaflets put into Braille on request. Our leaflets are also available on this website .

London Metropolitan Archives
40 Northampton Road
London EC1R OHB
Tel (including Typetalk) 020 7332 3820
Fax 020 7833 9136
Email ask.lma@cityoflondon.gov.uk

The City of London's Access Office promotes access for all to the City's buildings and streets. Click here to read more (includes information on access to other City of London buildings) .


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Last modified: 5 August 2010 | Author: Lindsey Robinson
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