Welcome to the City of London’s Tenant and Resident Involvement
web pages, we hope you find them interesting and useful. The pages
are easy to use. Simply read this page to find out the basics, then
you can click on any of the options in the left-hand side menu for
more details. The menu stays on all pages so you can always get
back to this page!
Resident Involvement Plan
The City of London has launched it's new Resident Involvement
Plan. This sets out all the ways tenants and residents can
choose to be involved. Good Resident Involvement ensures
the decisions we make are transparent and the services we deliver
are value for money
If you would like to be involved in any way, please contact us
at
resident.involvement@cityoflondon.gov.uk
Download the Resident Involvement Plan 2010 - 2013
(Summary) (PDF, 393kb)
Download the Resident Involvement Plan 2010-2013 (Full
Version) (PDF, 1Mb)
Annual report for tenants
The City of London has produced its first annual report for
tenants. Follow the link below to find out more about what
- and how well - the City delivers its services
- across all its estates.
Download the 2011 annual report for
tenants (PDF, 571kb)
Download the 2010 annual report for
tenants (PDF, 640kb)
Background
The City of London owns and manages 11 housing estates,
two are within the City and nine are across other London
Boroughs. We have 2761 properties in total, of which 1889 are lived
in by our tenants, and 872 have been bought and are lived in by
leaseholders and some freeholders.
Avondale Square,
Dron House,
Golden Lane,
Holloway,
Isleden House,
Middlesex Street,
Southwark,
Sydenham Hill,
William Blake,
Windsor House and
York Way.
What is involvement?
‘Tenant Involvement’ has been around for as long as there has
been public housing. In a nutshell, it means that tenants have the
right to have a say over their landlord's services, and that the
landlord should encourage and support them to do this. It has been
proven that the more tenants get involved, the more that housing
services and estates improve.
It is no longer only tenants that are involved today. Over the past
30 years many properties have been sold, so that most Local
Authority and Housing Association housing estates are now made up
of tenants and private residents. We are therefore supportive of
private residents also getting involved in local community groups
that work towards better services and greater community spirit,
support, and safety.
Our commitment
We are committed to supporting our tenants and residents to have
a say in the running of our services and to be involved in their
local estate. Tenants have the right to be involved in all of our
housing services and the decisions that affect them. Leaseholders
(and freeholders who pay service charges) have the right to be
consulted on local housing services that they help pay for. We are
also firmly committed to supporting all residents to come together
on their estates to build community spirit and support.
What’s in these pages?
In these pages you will find lots of information about how and
what you can get involved in, the difference this can make, and
what support is available. You will also find current consultations
we are carrying out that affect tenants and residents, and welcome
you to take part and give us your views. Click on the left hand
side menu for the different pages.
You do not need any previous experience to get involved! It is our
job to support you to feel confident to have your say and make a
difference.
There are already a number of residents who are actively involved
with us across our estates but we want to encourage and support
more residents to take part.
Benefits of being involved
- Getting involved opens up a world of training and information
that can lead to improved opportunities in your life and work.
- You can meet new people, have fun and even make new
friends!
- You can feel proud that you are helping to make your estate the
best it can be for everyone.
- It has been proven up and down the country that residents
getting more involved help to create better housing services and
increased community spirit.
Making involvement FUN!
Being involved is not just about working together to improve
housing services – it’s also about having some serious fun too! The
City of London and residents work together to organise social
events that bring people together. We have organised events on
individual estates and sometimes in the Guildhall too where
residents from different estates can meet each other.
Resident s'Associations and other community groups also hold fun
days and coffee mornings on their own estates.
Your involvement can make a real
difference!
resident.involvement@cityoflondon.gov.uk