City of London Choice Based Lettings
All vacant City of London properties are advertised on the City
of London's Home connections webpage and the information
is updated on a weekly basis.
You can log on and place your bid on the following link
View available properties or bid on a property
here
Properties will be available for bidding each week from Thursday
to Monday. For details of how to bid and how the scheme works
download the PDF user guide from the related links menu on the
right of the Home Connections webpage.
What is Choice Based Lettings?
Instead of people being 'offered' accommodation, the City of
London Housing Needs Team will advertise properties on its web
page each week. Choice Based Letting schemes are being used
successfully by many other local authorities and are designed to
help you become more involved in the housing application process.
If you want to be considered for any of the advertised homes, you
will need to be listed on the City of London’s housing register and
have been approved for an offer of housing. Once you are registered
and approved, you will be sent a user guide, user ID number and
PIN. You need this information to log in to the site and register
your interest in any of our vacant properties (we call this
‘bidding’). You can bid for the property you want either online or
by phone. Each property will then be allocated to the individual or
family with the highest need. Once the property has been let, the
results of each weekly bidding cycle will be published on this
site.
You can bid any time during the five day cycle (Thursday to
Monday) - day or night via this website and our telephone bidding
line. Your bidding position depends on your points level, not when
your bid is received, so it is not important when you place your
bid. Bids can be placed up to midnight on Mondays.
Please note that some of our viewings are at short notice and it
is very important that you give us your correct phone number so we
can contact you. You may miss out on a viewing if we are unable to
contact you in time. You can supply this information to us in
writing or by phoning the Housing Options team on 020 7332 1237 /
1654 / 3452 or 1804.
What if I have an emergency housing need?
We will still give you advice if you are homeless, threatened
with homelessness or suffering from domestic violence or
harassment. You should contact the Housing Needs Team on 020 7332
1237 / 1654 / 1804 / 3452. If you are an existing tenant who has an
emergency you should contact your Resident Estate Officer for
advice in the first instance.
Help & Support
We hope that you find the site informative and easy to use. As
with any new system we understand that there may be problems in the
early stages and we will deal with any issues that arise as quickly
as possible. The Housing Options team is here to help you adjust to
the changes. However, as this is a new system we will be answering
lots of calls and queries so may be very busy in the first couple
of weeks.
If you are having problems with the system, please make sure
that you've read our User Guide, which can be downloaded from the
Home Connections page using the related links menu . The answer to
your question may be there. If it isn't or you have a question
relating to your application you can
- Telephone the Housing Needs team on: 020 7332 1237 / 1654 /
1804 / 3934 /3452
- Write to us at: Housing Needs team, Barbican Estate Office, 3
Lauderdale place, EC2Y 8EN
Other Housing Options
The demand for our homes far exceeds the supply. We regret we
are not able to help everybody who applies to us. Those people we
can help may wait many years. Therefore we positively encourage you
to consider other housing options. You can find out more about
shared ownership and alternative affordable housing using the links
below.