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Thames Water mains replacement programme


Pipework in the City Thames Water serves 13 million customers throughout London and the Thames Valley and is currently in the process of replacing 109km of Victorian water mains in the City and parts of the City Fringe, a third of these water mains are over 150 years old and half are over 100 years old.

The work, which began in April 2006, is due to be completed by 2013, and will save over 17million litres a day (which is currently lost through leakage), and drastically cut the water mains burst rate of approximately 200 incidents in the City annually. The newly installed mains will provide the Square Mile with a more sustainable water supply network, and will meet the London Plan population growth forecasts for the next 25 years..

The City Property Advisory Team (CPAT) and Highways Management Team has been working closely with Thames Water and their contractor Optimise, to ensure that any local disruption to businesses and residents caused by these improvements is kept to a minimum.

City businesses may be affected by an interruption to their water supply and which could last from four to eight hours, however, the Thames Water project team will endeavour to undertake this work on weekends and outside of business hours.  Businesses will be informed (via letter), of how the work will affect them two weeks before commencement and again 48 hours before work begins. In addition, the City of London’s City Property Advisory Team (CPAT), has been helping Thames Water get the message out to businesses by organising seminars before work begins in their areas, and by sending out regular email updates of where works are taking place.

The Strategic Utilities Street Works map (PDF, 1.7mb) provides and overview of the level of completion of Thames Water's Victorian Mains Replacement works and highlights the areas where work is still to be completed.

If you have any further queries about the mains replacement programme please contact CPAT on tel 020 7332 3493.

Got a problem with water supply / drainage to the building?

Visit the relevant department at the Thames Water website

 


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