What should retailers do?
If an age-restricted product is sold to an underage person, even if
they claim they are for an adult, the retailer and the salesperson
can be guilty of a criminal offence. Anyone who sells
age-restricted products should be fully aware of the age limits,
adequately trained and aware of company procedures and policies to
ensure that no sale ever takes place to an underage person. If you
are in doubt, and the person cannot provide legitimate proof of
their age, our advice is to refuse to sell the goods to them.
Acceptable types of proof of age must contain a photograph of the
holder and their date of birth, eg a Passport or Driving Licence.
Other than in the case of alcohol, the buyer does not commit an
offence in purchasing the age restricted product.