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Description of goods


Description of goods

The Consumer Protection from Unfair Trading Regulations 2008 came into force on 26 May 2008. They implement the Unfair Commercial Practices Directive (UCPD) in the UK, and replace several pieces of consumer protection legislation that were in force prior to 26 May 2008. The Regulations introduce a general duty not to trade unfairly and seek to ensure that traders act honestly and fairly towards their customers. They apply primarily to business to consumer practices (but elements of business to business practices are also covered where they affect, or are likely to affect, consumers).

The regulations also set out how commercial practices can be unfair by being misleading (by action or omission) or aggressive, and list 31 specific practices which are banned.

The Business Protection from Misleading Marketing Regulations relate to business practices. More information and help can be found at the following links

www.oft.gov.uk/advice_and_resources/small_businesses/competing/protection

http://www.bis.gov.uk/policies/consumer-issues/buying-and-selling/consumer-protection-regulations


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