An overpayment is any amount of Housing Benefit that you are not
entitled to. We will take into account any benefit you should have
received if you had told us of the change at the correct time. You
can sometimes reduce an overpayment by telling us what your true
circumstances were at the time of the overpayment.
You can avoid overpayments by telling us of
changes in your circumstances immediately. If you know a change
is going to happen in the future tell us before it happens.
Landlords should tell us if they believe their tenant might have
moved out or of any other changes they are aware of that might
affect the amount of benefit paid to their tenant.
If you are in doubt about the housing benefit you should be
receiving you can use our
Benefits Calculator or contact
the Benefits Service (quoting your reference, if you have
one) on 020 7332 3937 or
by email.