Emergencies

Attending fires: The fire services directs emergency calls to the emergency call handling centre which routes all calls for an area to fire control. Control will confirm with the address of the incident and help will be despatched immediately.
Civil emergencies - business continuity advice: Under the Civil Contingencies Act 2004 Local Authorities are required from May 2006 to provide advice on business continuity management to local businesses and voluntary organisations
Civil emergencies - emergency plan: The council should have an Emergency Plan in order to deliver services during a major incident which poses a threat to the welfare of the community. It is the role of the council to support the emergency services in the case of a major incident. Officers should be on call 24 hours and coordinate the councils response during a major incident.
Civil emergencies - flooding: Providing advice and information on what to do in the event of a flood. The council may also provide equipment such as sandbags and engineering advice to help residents/businesses in the event of flooding.
Civil emergencies - gas pipelines: Under the Pipeline Safety Regulations 1996, councils and their partners from the emergency services and public utilities have arrangements in place to respond to emergency incidents involving a major gas pipeline.
Civil emergencies - major accident hazards: Councils have statutory and discretionary multi-agency plans to respond efficiently and effectively to a known potential hazards within its area. Agencies involved can include the Police, Fire and Rescue, Ambulance Service, utilities providers and voluntary agencies.
Civil emergencies - social and psychological support: Provision of a range of social and psychological support services in the aftermath of a major incident affecting residents or visitors. The council will most probably work closely with voluntary and statutory agencies, so that the services they provide are complementary to those already available.
Civil emergencies - the Civil Contingencies Act: The council should have an Emergency Plan in order to deliver services during a major incident which poses a threat to the welfare of the community. It is the role of the council to support the emergency services in the case of a major incident. Officers should be on call 24 hours and coordinate the councils response during a major incident.
Community risks
Emergencies - air ambulance: The use of helicopters to transfer critically injured or ill patients who require the fastest, most direct route of transport to hospital.
Emergencies - major incident clean up/repair: Carrying out repairs or cleaning up after a major incident to ensure there is no further risk to public safety.
Emergencies - major incident response: Responding to a significant event which may cause or has the potential to cause multiple serious injuries, cases of ill-health or loss of life or serious disruption or extensive damage to property.
Emergencies - medical: Responding to requests from the public for attendance at a medical emergency
Emergencies - medical control: Assessment of any medical risk to the public in an emergency situation (e.g. the release of chemicals into the environment) and the instigation of procedures to minimise any such risk such as evacuation, decontamination etc.
Emergencies - road traffic accidents: Responding to reports of incidents within the public highway involving a vehicle and resulting in injury to a road user or causing a hazard to other vehicles/road users
Emergencies - severe weather warnings: Issuing of warnings of potential extreme weather which may cause danger to life or severe disruption to communications or transport.
Emergencies - water/flood rescue: Rescue of victims of incidents involving flooding or inland waterways.
Emergencies - winter weather: Dealing with incidents where extreme weather has the potential to cause danger to life or severe disruption to communications or transport.
Environmental services - out of hours emergencies: Out of hours emergency cover to deal with environmental health problems involving serious events, fatalities, noise pollution, imminent risks to health.
Fire and rescue - radiation: Radioactive materials that are stored, used and transported are the subject of stringent legislative controls. The local fire authority should have plans that cover known sources and any sources in transit. The local fire authority may also have personnel who are specifically trained to deal with radiation incidents.
Fire and rescue - special services: In addition to attending fires the fire service may deal with a range of incidents including; road traffic accidents, trapped people, trapped animals, floods, and chemical spills. The fire authority could charge for calls relating to special services although they may be provided free of charge where there could be a risk to the public or to the environment.
Hydrants maintenance: The local fire authority have a responsibility to check water hydrants in their station area on an annual basis for defects and to ensure that they are serviceable and ready for use in the event of a fire.
Post-incident support: Providing advice and support to residents or businesses who have suffered damage to their property following a fire, flood or similar incident. This may include advice on ventilation, drying out, cleaning, insurance matters etc.
Preparing for emergencies
Preparing for emergencies - cordon access database
Preparing for emergencies - useful links
Roads - flooding - drains and gullies: Routine ditch and gully emptying (usually annual). Emergency clearance of ditches, gullies and drains when flooding of roads or pavements is occurring.
Securing premises after incidents: The local fire authority are responsible for securing premises after they have been damaged by fire to an extent which could either prove a danger to the public or leave the premises and contents accessible (i.e. unlocked).

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